So I give a 3 star review; for a 5-star expert who runs a 1-star timeliness schedule.
The customer service are rude! They don't even explain things clear to patients!
Declined an 85 year old American senior because she had Medicare and Medicaid but willing would accept a refugee or illegal immigrant at no charge and with no insurance. 85 year old with a serious skin issue was refused service and turned away. Would not even look at her....what a shame .. whatever happened to the hypocratic oath..
Excellent! The staff was professional and pleasant, and I was given excellent care and attention by the nurse assistant and the nurse practitioner. The office is clean and modern, and the staff quickly and competently handled check-in, insurance, payment, checkout and scheduling without any difficulty.
Dr Dee is very smart and pleasant to talk to, and a very likable man. But the facility is not well managed. I scheduled an appt at 10am, and I do my part by arriving early. Had to wait in the front lobby for 30 mins before being invited into a back room, where I had to wait another 20 mins. Finally saw Dr Dee 50 minutes after the scheduled start time; I mentioned to both him and his assistant that I had been waiting nearly an hour and neither one apologized. Doctor shrugged it off, as if being an hour behind schedule was expected as par for the course. I strongly got the impression this is regular because there were 6 patients who all checked in exactly at 10am! Were we all scheduled to see the same man at the same time, or is it planned that most of us would wait an hour? Made me feel like my time & schedule is not respected at all. I really would like to give Dr Dee a higher review because ultimately he is very knowledgable and reputable.
Professional staff..good atmoshphere for quality patient care
Anthony Dee Md Pllc is a US Doctor based in Clarence, New York. Anthony Dee Md Pllc is located at 9276 Main St #1a, Clarence, NY 14031, USA.
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